We are happy to provide our customers with personal assistance in using NavSim Products. For customers covered under warranty, please use this form to make a support request here.

How can I get support online?

Free access is provided to the software FAQ. Often your support question may be answered there! If not, feel free to suggest a new addition to the NavSim Software FAQ.

Am I covered for free technical support by phone?

You are covered for free technical phone support for one year after the purchase of your software. After the year has expired you can either pay for support on a per incident basis or pay an annual fee to extend your support coverage. If your warranty has expired, contact NavSim Sales to extend your warranty period.