Support

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We are happy to provide our customers with personal assistance in using NavSim Products. For customers covered under warranty, please use this form to make a support request here.

How can I get support online?

Free access is provided to the software FAQ. Often your support question may be answered there! If not, feel free to suggest a new addition to the NavSim Software FAQ.

Am I covered for free technical support by phone?

You are covered for free technical phone support for one year after the purchase of your software. After the year has expired you can either pay for support on a per incident basis or pay an annual fee to extend your support coverage. If your warranty has expired, contact NavSim Sales to extend your warranty period.

 

 

 

 

 

 

Live Support

Random Testimonial

  • ~ British Columbia Coast Pilots Technical Committee

    "We chose NavCruiser PRO because of the software's ease of use and NavSim's willingness to adapt and develop their software to meet our needs. This already powerful software with automatic updating ability is now being used in our Pilotage district. The software's flexibility enables it to meet our varied needs and the development work they completed for us exceed the technical committee's expectations. Captain Kevin Vail Chair, British Columbia Coast Pilots Technical"

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