| 1. |
Can I install C-MAP MAX charts on multiple computers with the provided voucher code?
When you unlock a C-MAP MAX region, you are only able to view the charts on one computer at a time. However, you may purchase a dongle from C-MAP which will allow you to transfer the charts to another computer. For more information on the dongle, please visit the C-MAP website (www.c-map.com).
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| 2. |
I have a C-MAP C-CARD reader, can I export information from BoatCruiser 2.0 to my plotter?
Yes. BoatCruiser 2.0 supports the C-MAP C-CARD reader. If you own a C-MAP compatible plotter and would like to transfer routes, markers, etc. from your PC to your plotter, you may do so through a C-CARD reader. The C-CARD reader can be purchased through C-MAP and acts as a “middle man” between your PC and your plotter.
You can plan routes at home or below deck and transfer the data directly to your plotter by exporting the information to a C-card memory chip. Simply right-click on the Route you wish to transfer in BoatCruiser and choose "Export to C-Card".
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| 3. |
How do I update my C-MAP charts?
C-MAP charts are updated and released twice a year. For information on update releases and update pricing, please refer to the C-MAP website: www.c-map.com.
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| 4. |
I already own BoatCruiser compatible charts and do not want the additional C-MAP data. Can I purchase BoatCruiser 2.0 without the C-MAP charts?
Yes. We understand that some users already have C-MAP charts or another chart format (ex: NOAA ENC) they prefer to use. If you choose to purchase the program without C-MAP charts, you may do so ONLY through our online store.
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| 5. |
Does BoatCruiser 2.0 support C-MAP NT+ charts?
Yes. If you currently own C-MAP NT+ charts, BoatCruiser 2.0 will display them just as it displays the MAX format.
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| 6. |
Does BoatCruiser 2.0 support C-MAP 93 charts?
No. BoatCruiser 2.0 does not support CM93 Charts. The CM93 chart format is C-MAP’s equivalent to S-57 and uses a completely different SDK.
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| 7. |
Does it matter if I install the C-MAP charts under a particular user name on my computer?
The C-MAP charts are username sensitive. If you have multiple users on one PC, ensure that you install the C-MAP charts under the user name where you will be accessing BoatCruiser 2.0.
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| 8. |
Why does my BC2.0 package include more than one C-MAP disk?
Typically, if you order the North American charts we will provide you with three C-MAP disks (4, 5 and 6). Each disk covers a particular area of North America. Since it is your choice which region to unlock, we provide you with three disks as not to limit you to one area.
You will be prompted to use only one of these disks depending on the region you choose to unlock. If you choose to unlock additional C-MAP regions in North America you will already have all disks required and will not need to wait for them to be shipped to you. In order to unlock additional regions please call us at 1-877-726-7779 ext. 34. There will be an additional charge for this unlock code.
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| 9. |
How can I view charts other than C-MAP MAX in BoatCruiser 2.0?
In order to view charts other than C-MAP you need to switch data modes. This can be done by clicking on View in the top information bar, then choosing Data Source and Other. The data source can be reversed by repeating the same steps.
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| 10. |
What types of charts does BoatCruiser 2.0 support?
Although BoatCruiser 2.0 comes with C-MAP MAX charts, the program also supports additional chart types including: Maptech, NDI Digital Ocean, NOAA ENC S-57, QV, SoftChart, E-Topo and .NSM.
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| 11. |
When I browse for charts, I can’t seem to find the charts I want, or BoatCruiser 2.0 won’t install them. Why not?
BoatCruiser 2.0 supports most popular chart formats - please ensure that the charts you are trying to install are compatible with BoatCruiser 2.0 ( See FAQ # 10).
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| 12. |
Why can’t I see the charts I have imported in BoatCruiser 2.0?
BoatCruiser 2.0 always opens with the World Chart visible and zoomed out. To view your detailed charts please zoom into the desired location until you reach a level of detail that satisfies you. You can also search for the charts required in the NavManager.
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| 13. |
What is a .NSM file?
A .NSM is NavSim’s proprietary Map/ Chart format, supported by all versions of NavSim software. It is an encrypted stand alone format optimized for display and size.
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| 14. |
When my computer boots and my GPS is connected, my mouse jumps around the screen randomly. How can I fix this?
This happens because Windows thinks the NMEA data being received is mouse Input and treats your GPS as a serial mouse. The solution is to disable automatic detection of serial mice by editing the boot.ini file in Windows:
- Locate your boot.ini file by using Windows search. It is usually located in C:
- Make a back-up copy of this file by copying it to a different folder or saving it as a different name in the same folder
- Open the file in Notepad.exe or another text editor
- For each line under the [operating systems] section, you should add the following text "/NoSerialMice". Don't forget to add the forward slash at the beginning.
- Save the file and reboot your computer
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| 15. |
My chart appears in the NavManager, but I cannot view it in the quilted map view. Why not?
Charts contain different projections. These projections represent how the spherical surface of the earth is mapped to two dimensions. Our quilted MapView uses the Mercator projection to display charts. If a chart uses a projection other than Mercator, BoatCruiser 2.0 does a series of calculations to attempt to transform the chart into the Mercator projection. If this is not possible, the only alternative is to restrict the chart to Single Chart Mode.
In order to view a chart in single chart mode, simply right-click on the chart in question on the screen and select "Switch to Single Chart Mode" from the context menu.
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| 16. |
Can I install BoatCruiser 2.0 on multiple computers?
Yes. We understand that you may need to install BoatCruiser 2.0 on more than one computer. However, when installing on a second computer, you will be prompted to call us in order to receive an activation code. This is simply a security measure and will only take a couple of minutes of your time.
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| 17. |
What if my computer crashes or if I get a new PC?
It is important to keep the BoatCruiser 2.0 disk and serial number in a safe place in case you have to re-install it. You should have no problem re-installing BoatCruiser 2.0 if your computer crashes but may be required to call our office for an activation code. C-MAP also recognizes that computers can crash and allows for one crash recovery of their charts. Again, keep your C-MAP voucher code in a safe place as you will need to provide this information to C-MAP when recovering your charts.
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| 18. |
Why should I register BoatCruiser 2.0?
Registering BoatCruiser 2.0 upon installation gives you access to Free online Updates and entitles you to special Upgrade pricing on future releases of BoatCruiser. Knowing your version number also ensures that we can provide you with prompt and targeted technical support whenever you need it.
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| 19. |
What is the difference between the first version of BoatCruiser and BoatCruiser2.0?
BoatCruiser 2.0 has come a long way since the launch of Version 1.0. The new BoatCruiser is a turn-key solution packaged with the newest C-MAP MAX charts for the region of your choice. We have also added AIS, ARPA/MARPA and Depth Sounder compatibility.
While NavSim products are already well known for amazing usability, BoatCruiser 2.0 takes this concept to a whole new level. BoatCruiser 2.0 features a fully customizable user interface allowing you to control the size of the navigation consoles, design the screen layout that suits you best and choose the information that you want to see.
In addition, if you are using a C-MAP compatible plotter as your primary navigation device, BoatCruiser 2.0 allows you to pre-plan and transfer routes and markers to/from your PC to your plotter by using a C-Card reader. For a full list of BC2.0 features please visit: http://www.navsim.com/products/boatcruiser2/.
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| 20. |
What are the system requirements necessary to run BC2.0?
Minimum System Requirements
Windows 98SE, ME, 2000, XP
Internet Explorer 5.01 or higher
128 MB RAM
100 MB Free HD Space (500MB Recommended)
500 MHz CPU
16 Bit Colour
800 x 600 Display
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